Dragon Ball Season 5 Issue

[dragondyle]

I just opened my Dragon Ball Season 5 set I ordered off of Amazon and when I opened it, the booklet wasn't inside! Season 2 and 3 had the booklet in the set but wasn't in the sleeve it suppose to be in. Has anyone else had this problem? Who do I contact about this issue? Amazon or Funimation?

[CaBrPi]

I just opened my Dragon Ball Season 5 set I ordered off of Amazon and when I opened it, the booklet wasn't inside! Season 2 and 3 had the booklet in the set but wasn't in the sleeve it suppose to be in. Has anyone else had this problem? Who do I contact about this issue? Amazon or Funimation?

I never had any problems with the DB sets, but back when I had the Orange Bricks, several were either missing the booklet or the booklet wasn't cut right and wouldn't fit in the sleeve. I've also had problems with the holders for the discs being broken, leaving the discs loose inside the case.

Seems like FUNi has some QC issues.

[Krycek7o2]

I just opened my Dragon Ball Season 5 set I ordered off of Amazon and when I opened it, the booklet wasn't inside! Season 2 and 3 had the booklet in the set but wasn't in the sleeve it suppose to be in. Has anyone else had this problem? Who do I contact about this issue? Amazon or Funimation?

Contact Amazon and tell 'em that it's missing. They will quickly replace it. I did it a year ago when my Bob Dylan Mono Box had glue dots that tore the front cover off. The rep put the order through and when UPS came to pick up the messed up item they also dropped off the new one! All this within 24 hours of calling! This is why I love Amazon, despite what some say on these forums.

[dragondyle]

I just opened my Dragon Ball Season 5 set I ordered off of Amazon and when I opened it, the booklet wasn't inside! Season 2 and 3 had the booklet in the set but wasn't in the sleeve it suppose to be in. Has anyone else had this problem? Who do I contact about this issue? Amazon or Funimation?

Contact Amazon and tell 'em that it's missing. They will quickly replace it. I did it a year ago when my Bob Dylan Mono Box had glue dots that tore the front cover off. The rep put the order through and when UPS came to pick up the messed up item they also dropped off the new one! All this within 24 hours of calling! This is why I love Amazon, despite what some say on these forums.

Thanks! I just tried doing that but the item is out of stock on Amazon and I can't replace it, ugh.

[Pokewhiz7]

That might be why it's out of stock.

[dragondyle]

I don't know. I contacted Funimation about it too. I hope I can get some luck. I hate having something incomplete, lol.

[Pokewhiz7]

I don't know. I contacted Funimation about it too. I hope I can get some luck. I hate having something incomplete, lol.

I wouldn't mind it if it means Dragon Boxes are coming.
Though, it's more than likely just them being out of stock.

[The Tori-bot]

Just received S5 from Amazon and mine is also missing the booklet. And one of the plastic disc holders is broken. And it's out of stock, so I'm assuming I can't get it replaced anytime soon. :{

[dragondyle]

Just received S5 from Amazon and mine is also missing the booklet. And one of the plastic disc holders is broken. And it's out of stock, so I'm assuming I can't get it replaced anytime soon. :{

Ugh, same here. I actually made them give me a FULL refund because of it.

[MCDaveG]

I just opened my Dragon Ball Season 5 set I ordered off of Amazon and when I opened it, the booklet wasn't inside! Season 2 and 3 had the booklet in the set but wasn't in the sleeve it suppose to be in. Has anyone else had this problem? Who do I contact about this issue? Amazon or Funimation?

Contact Amazon and tell 'em that it's missing. They will quickly replace it. I did it a year ago when my Bob Dylan Mono Box had glue dots that tore the front cover off. The rep put the order through and when UPS came to pick up the messed up item they also dropped off the new one! All this within 24 hours of calling! This is why I love Amazon, despite what some say on these forums.

Yeah, Amazon is fast as hell even internationally. Purchases and solved trouble are here right the next day with DHL messenger.

Only now I need to solve one! Amazon have some trouble with my credit card...... Damn, I'm importing without trouble on the other sites, even buying things from PSN, but Amazon have some mysterious s**t going on and I can't solve it.

[monkeydlogan]

Haha got my Season during Christmas I guess I was lucky, because my copy came with the booklet.
However, it wasnt in the sleeve. It was just chillin on top of disc one and two.

[dragondyle]

Haha got my Season during Christmas I guess I was lucky, because my copy came with the booklet.
However, it wasnt in the sleeve. It was just chillin on top of disc one and two.

That's how 2 of my sets were, lol. Their quality control sucks for these.

[orangebrick94]

I notice Amazon has Season 5 back in stock again. I wonder if they fixed the problem?

[Pokewhiz7]

I notice Amazon has Season 5 back in stock again. I wonder if they fixed the problem?

It's much cheaper on RightStuf. I would just order it their if you need it.

[orangebrick94]

I notice Amazon has Season 5 back in stock again. I wonder if they fixed the problem?

It's much cheaper on RightStuf. I would just order it their if you need it.

I'm good I dont need 5 right now. And i just checked Rightstuff it says more arriving soon.

[dragondyle]

It's actually under review on Amazon right now.

[orangebrick94]

It's actually under review on Amazon right now.

Ok darn they change fast this morning it was in stock again they must still be recieving complaints.

[TheMajinRedComet]

I got one around Christmas and it was missing its book, exchanged it and the new one was missing the book too, so I just let it be.

[dragondyle]

I got one around Christmas and it was missing its book, exchanged it and the new one was missing the book too, so I just let it be.

Yeah, I got mine around Christmas too. But it was sold out before I saw it was missing.

Edit: Well, I saw it's back in stock and I am finally getting a replacement copy. We shall see what happens!

[dragondyle]

Well, I got an email from FUNimation back:

In the interest of going green we are no longer including printed versions of the episode & character guides in our packaging for Dragon Ball, Dragon Ball GT, and Dragon Ball Z season sets. However, we understand your desire to obtain these and have made them available via PDF download in the following locations (each season set has its own page, and the guide booklet download link can be found in the summary section):

http://dragonballz.com/dvdbluray.aspx?id=421

http://www.dragonball.com/dvd-blu-ray.aspx

http://www.dragonballgt.com/dvd-blu-ray.aspx

Thanks,

Product Concerns

Guess it's not an error, it was intentional.