Hello from Amazon.com. We're writing about the order you placed on September 07 2009. Unfortunately, the release date for the item(s) listed below has changed, and we need to provide you with a new delivery estimate based on the new release date:
Sean Schemmel, et al "Dragon Ball Z: Dragon Box One"
Estimated arrival date: November 20 2009 - November 24 2009
We apologize for the inconvenience caused by this delay.
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WHY WAS MY ORDER DELAYED?
While we do our best to adhere to our delivery estimates, our inventory is constantly changing based on information we receive directly from our suppliers. Occasionally, unexpected fluctuations in supply, delays during shipping, or changes in release dates for new products will add time to our original delivery estimate.
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WHAT IF I WANT TO CHANGE OR CANCEL MY ORDER?
If your order hasn't entered the shipping process, you can change or cancel it by clicking on Your Account at the top of any Amazon.com page. Once there, choose "Open and Recently Shipped Orders". If the order is "shipping soon" or "completed", you won't be able to make any changes as it's on the way out the door; we apologize for any inconvenience.
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WHAT IF AN ITEM HAS SHIPPED AND I NO LONGER WANT IT?
If your shipment arrives too late, you may either refuse delivery or return it to us for a refund. For returns instructions, please visit our Returns Center at
www.amazon.com/returns.
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HOW DO I CONTACT YOU ABOUT MY ORDER?
If you have more questions about this order, you can e-mail or phone Customer Service by clicking the "Contact Us" button on the right side of any Help page (
www.amazon.com/help).
Sincerely,
Customer Service Department
http://www.amazon.com
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